Get started
Welcome
Glozr is a sales-AI chat widget you embed on any website. A visitor opens your site, the widget loads, and an agent grounded in your own knowledge base answers their questions, captures leads, and hands off to a human when needed. This documentation covers how to build agents, embed them, run your workspace, and operate the platform.
New here? Jump to the 5-minute Quickstart, or skim Core concepts to get the mental model first.
What you can do
Build an agent
Persona, tone, language, system prompt, confidence threshold — all configurable per agent.
Train it on your data
Crawl URLs and sitemaps, paste text, sync from Notion or Google Docs. Auto-index pages visitors land on.
Embed in one line
A single <script> tag drops the widget on any page. ≤50KB gzipped, isolated in a Shadow DOM.
Take over conversations
Real-time inbox lets a human jump in mid-thread. Visitors see the handoff seamlessly.
Watch the metrics
Conversations, low-confidence gaps, lead conversion, deflection rate — all in one dashboard.
Plans & quotas
Stripe-backed subscriptions, monthly conversation quotas, branding removal on paid plans.
How it fits together
From your seat, the product has two surfaces:
- Workspace app — the dashboard you log into to build agents, manage knowledge, run the inbox, and handle billing. Lives at
/dashboard,/app/agents,/app/inbox, etc. - Visitor widget — the lightweight bundle that runs on your site. Streams answers from the same backend over a signed JWT.
A third surface — the platform admin console at /admin — exists but is reserved for the operator who runs the Glozr installation, not for workspace owners. If that's you, see the Reseller track.
Reading order
The sidebar is grouped roughly in the order you'll need things — start from the top, skip what doesn't apply. The Quickstart walks you from signup to a live agent in five minutes.
Operating the platform?
If you're not a workspace owner but the operator who installed Glozr — switch to the Reseller track using the toggle in the header. That track covers deployment, environment, plans & Stripe sync, observability and the architecture.